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The mystery of Jimmy Hoffa's final resting place was opened yet again Monday, when the FBI began digging up a field near Detroit in the hopes of finding the former Teamsters president, who was last seen on July 30, 1975.

Whether it's a free upgrade on a hotel room or skipping ahead in the check-in line, many businesses give preferential treatment to some customers, hoping to make them more loyal. The practice often works — but a new study suggests that when we get perks we didn't earn, negative feelings can result. And they can make a surprise deal a little less sweet.

Six former employees and one contractor say Bank of America's mortgage servicing unit consistently lied to homeowners, fraudulently denied loan modifications and offered bonuses to staff for intentionally pushing people into foreclosure, according to a Salon.com report.

As protests against the Turkish government enter their third week, activists are taking increasingly creative measures to maintain their momentum.

Christine Porter is hooked on the MyFitnessPal app. In October, after deciding to lose 50 pounds, Porter started typing in everything she eats, drinks and any exercise she gets.

"This is my main page here," says Porter. "It's telling me I have about 1,200 calories remaining for the day. When I want to record something I just click the 'add to diary' button. I'm on it all day either through my phone or through the computer."

She says she's lost 42 pounds in nine months.